Sub-processors
Last updated: 4 June 2026
Alnair relies on a small number of sub-processors to deliver the Service, listed below by the function they perform. Each is bound by their own data-processing terms and handles only the data necessary for their specific role. This list is kept current; when we add or change a category of sub-processor we update this page. The specific providers behind each function are available on request.
For the broader privacy commitments that govern this list (retention, transfers, your rights), see our Privacy Policy.
| Function | Purpose | Data shared |
|---|---|---|
| Authentication & database | Authentication, database, realtime sync | Email, profile fields, all stored note content, chat history, embeddings, usage counters |
| Payment processor | Payment processing and Merchant of Record | Name, email, billing address, payment method (handled directly by the payment processor — we never see your card details) |
| Transcription provider | Audio transcription | Audio file content for the duration of the transcription request only — never stored by us afterwards |
| AI inference | AI generation of notes, flashcards, quizzes, and mind maps | Transcript or document text sent for generating notes and study tools |
| AI inference | AI chat streaming and translation | Your chat messages and the relevant note chunks retrieved for context |
| Embeddings provider | Text embeddings for retrieval-augmented chat | Chunks of your note content (for indexing) and your chat queries (for similarity search) |
| Email provider | Transactional email (welcome emails, sign-in codes, feedback) | Email address and the message body |
| Cloud hosting | Hosting for the web app | Standard server access logs (IP, user-agent, request path) for the duration of the request |
| Cloud hosting | Hosting for the backend API | Standard server access logs and any data passing through the backend |